Shipping And Tracking Policy

Delivery Time: After your order is processed for shipment, the preparation for shipping typically takes about 10 business days. The overall delivery process takes place within a total of 20 business days. Since our products are sourced internationally, the delivery time may vary depending on your country or region. Additionally, factors such as shipping volume, cargo density, holidays, and customs procedures may affect this timeline. In such cases, we will provide you with a tracking number to monitor the current status of your order.

Delivery Information: After your products are shipped, you will receive a tracking number and delivery details via email.

Delays and Issues: If you encounter unexpected delays or issues during the delivery process, please do not hesitate to contact our customer service team. We are here to assist you as quickly as possible.

Shipping Fees and Details: Shipping fees may vary based on the weight of your products, the delivery address, the chosen shipping method, and cargo density. Exact pricing will be provided during checkout and in your order confirmation.

At Lucisumbra, we prioritize customer satisfaction. Our customer service team is here to support you with any questions or assistance you may need.

Thank you for choosing us; we are working to provide you with the best possible service.